Rules

TROPICLANDIA’S RULES

When staying in the water park area, all customers must follow these rules. By following the rules, we ensure a fun water park day for everyone!

Children are under the guardian’s responsibility in the water park:

We recommend that one adult supervises a maximum of 3 children under 10 years old. However, each non-swimming child must have their own supervisor.
Non-swimmers and children under 10 must be under the constant supervision of an adult guardian. The supervisor must remain in the immediate vicinity of the child at all times.
Lifeguards perform pool rescues. However, non-swimming children may not be left under the supervision of lifeguards without their guardian.
When a non-swimming child enters pools that are 1 meter deep or more, the use of flotation devices is mandatory. Flotation devices can be purchased from the Tropiclandia shop if needed.

Follow hygiene instructions in the pool and sauna areas:

Shower before entering the pool area and sauna.
Wearing anything other than swimwear in the pools is prohibited (swim shorts are allowed).
In the sauna, swimwear is not worn.

Alcohol and tobacco products:

Bringing your own alcoholic beverages into the spa & water park is prohibited.
For safety reasons, persons who are overly intoxicated will not be allowed to enter.
Smoking is only permitted in designated areas, not inside the building. Smoking outside designated areas is prohibited.
The use of snus in the pool area is prohibited.

Instructions and rules are for your safety:

Follow the instructions given by lifeguards and other staff.
Follow the instructions for slides and pools. Before using any activity, make sure that you and any children you supervise meet the swimming skill requirements.
Head-first sliding and jumping into pools is prohibited. When using a slide, keep your limbs inside the slide. Leave the landing area immediately after your descent.
High-speed slides are not recommended for pregnant individuals or those with musculoskeletal issues or other medical conditions. Consult a healthcare professional if needed.
Note! By using an activity against the instructions, the customer knowingly takes the risk of an accident.
Running in the spa & water park is prohibited.

Other rules:

Eating your own snacks is only allowed in designated areas. Bringing glass bottles into the spa and water park is prohibited.
Private events or special activities in the water park must be agreed upon in advance in writing.
We are not responsible for damaged swimwear.
Pets are not allowed in the water park.
You are responsible for your locker key. A fee of €50 will be charged for a lost key.
Actions that violate the rules or lifeguard instructions, repeated disregard for swimming skill requirements, or disruptive behaviour will result in removal from the water park. In this case, the customer is not entitled to a ticket refund.
If a thunderstorm approaches, outdoor water park activities may be temporarily closed. Due to weather, power outages, technical issues, or other exceptional circumstances, other water park activities may also need to be closed. Purchased tickets and wristbands will not be exchanged or refunded.

Tropiclandia reserves the right to make changes to the rules.